Lot Attendant/Customer Service Representative

About the Company

Rhode Island Fast Ferry operates high-speed ferry service between Rhode Island and Martha’s Vineyard, along with scenic lighthouse cruises on Narragansett Bay.

Responsibilities

• Greet customers and assist with parking and directions
• Collect parking fees and handle cash/credit transactions
• Provide friendly, helpful customer service and answer questions
• Assist with traffic flow and lot organization during busy periods
• Help maintain cleanliness and organization of parking areas and grounds
• Support general operations and other team needs as required

Requirements

• Friendly, outgoing personality with strong communication skills
• Positive attitude and strong work ethic
• Ability to work outdoors in a fast-paced environment
• Comfortable interacting with customers and handling transactions
• Reliable, self-motivated, and team-oriented
• Previous customer service or cash handling experience preferred