Logistics Product Manager

Responsibilities

• Own enterprise customer accounts end-to-end, acting as the single point of accountability for adoption, performance, and growth.
• Partner closely with customer product and engineering teams to design, deploy, and scale solutions on the Nash platform.
• Act as a Nash expert to advise customers, guide integrations, and identify improvement opportunities.
• Drive measurable outcomes across KPIs such as delivery performance, defect reduction, and cost efficiency.
• Lead account growth and retention by ensuring customers realize ongoing value and surfacing expansion opportunities.
• Troubleshoot and resolve integration or workflow challenges in collaboration with customer and internal engineering teams.
• Act as an internal advocate for your accounts to ensure their priorities are represented across cross-functional initiatives.

Requirements

• 5+ years in a customer-facing, technical role (e.g., Technical CSM, Technical Account Manager, Solutions Engineer, or Forward Deployed PM).
• Proven success owning enterprise customer relationships and driving adoption and performance.
• Strong technical fluency with APIs, integrations, and debugging workflows.
• Experience advising customer product and engineering leaders and translating technical concepts into business outcomes.
• Strong analytical and problem-solving skills with the ability to diagnose root causes in complex systems.
• Excellent communication and executive-presence skills.

Benefits

• Competitive compensation and opportunity for equity.
• Early-stage, well-funded startup environment with high impact.
• Flexible paid time off.
• Health, dental, and vision insurance.
• Quarterly broader team on-sites.

About the Company

Nash is the programmable platform that powers modern logistics. We unify decisioning, execution, and capacity into a single AI-native intelligence layer, allowing companies to orchestrate fleets, gig workers, and autonomous systems in real time. Backed by Andreessen Horowitz and Y Combinator, Nash powers delivery for some of the world's most recognizable brands.