Logistics Lead

Responsibilities

• Serve as the primary point of contact for customer logistics issues related to outbound shipments and deliveries
• Track and monitor national and local courier activity to ensure on-time pickup and delivery
• Investigate and resolve courier-related issues, including delays, missed pickups, and delivery exceptions
• Manage relationships with carriers such as FedEx and UPS, escalating issues to account managers as needed
• Audit packages prior to courier handoff to ensure accuracy and reduce re-shipments
• Monitor inventory levels of shipping supplies and complete monthly invoicing and SLA reports
• Ensure compliance with standard operating procedures (SOPs) and logistics methods of procedure (MOPs)

Requirements

• High School Diploma or GED or equivalent work experience
• Demonstrated experience in logistics, transportation, shipping, or distribution operations
• Experience independently coordinating shipments, resolving delivery issues, or supporting courier operations

Preferred Qualifications

• Experience working with national and local carriers such as FedEx, UPS, or USPS
• Familiarity with shipping or logistics systems like GlobalShip or TMS platforms
• Proficiency with Microsoft Office, especially Excel
• Strong customer service skills in a high-transaction, time-sensitive environment
• Ability to analyze problems and recommend solutions

About the Company

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas.