Logistics Customer Service Assistant

About the Company

Stone is a technology and financial services company focused on the customer. We are the largest independent payment methods company in Brazil, aiming to transform the payment industry by serving Brazilian entrepreneurs.

Responsibilities

• Provide external customer service at points of sale within the city and surrounding regions
• Assist users with the initialization and correct use of contracted products
• Manage local hub activities including stock management and asset receipt
• Handle reverse logistics, equipment screening, and periodic inventory organization

Requirements

• Active Driver's License (CNH B or AB) for at least 2 years
• Fewer than 10 active points on CNH in the last 12 months
• Completed High School education

Preferred Qualifications

• Technical or Higher Education in Logistics, Administration, or related fields
• Experience in customer service
• Experience in logistics
• Intermediate or advanced Excel skills

Benefits

• Fixed salary and variable compensation (PLR, ILP, or Commission)
• Health and Dental insurance with co-participation
• 24/7 Telemedicine service
• Medication subsidy
• Meal and/or Food vouchers
• Childcare assistance and assistance for children with disabilities
• Life insurance
• Fuel or displacement assistance
• Education benefits and emotional support programs