Lockbox Equipment Operator

Responsibilities

• Operate high-speed mail extraction and processing machines to open, sort, and prepare incoming mail
• Feed mail into automated equipment and monitor performance to ensure continuous workflow
• Identify and escalate machine issues, jams, or malfunctions to supervisors or maintenance teams
• Ensure proper separation and handling of checks, remittance slips, and correspondence
• Maintain accuracy while meeting daily production and quality targets
• Follow strict security and confidentiality procedures when handling financial documents
• Perform basic maintenance tasks such as cleaning equipment and clearing jams
• Assist with manual mail extraction and special handling as needed

Requirements

• High school diploma or equivalent
• Basic computer skills and ability to learn processing systems
• Mechanical aptitude and troubleshooting ability
• Strong attention to detail and accuracy
• Ability to work in a fast-paced, high-volume environment
• Ability to stand for extended periods and lift up to 25–30 lbs

Preferred Qualifications

• Prior experience in a lockbox, mailroom, or production environment
• Experience operating automated mail extraction or processing equipment

About the Company

KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career.