Localization Operations Manager

About the Company

Preply is a category-defining EdTech company on a mission to transform education through human-led, AI-enhanced learning. With 100,000+ tutors teaching 90+ languages to learners in 180 countries, we create life-changing learning experiences at a global scale.

Responsibilities

• Own and evolve the end-to-end localization operating model across key business domains
• Design and optimize workflows for new content types and evolving business needs
• Evolve the localization measurement framework, reporting on speed, cost, and scalability
• Lead quarterly capacity planning, demand forecasting, and utilization optimization
• Directly manage 3+ Localization Project Managers and foster a culture of accountability
• Oversee complex, multi-language product localization initiatives for predictability and quality
• Define and monitor vendor KPIs and optimize vendor mix and pricing models
• Represent localization operations in tooling and automation initiatives, including AI adoption

Requirements

• 7+ years of localization experience, including senior-level project management
• 2+ years of people management experience
• Proven track record of scaling localization operations in fast-growing tech environments
• Experience managing complex, multi-language product localization ecosystems
• Strong operational mindset with experience defining KPIs and performance tracking
• Experience leading vendor strategy and external partnerships
• Strong stakeholder management skills across senior cross-functional leaders
• Experience driving AI adoption or automation initiatives in localization
• Familiarity with localization tools, CAT tools, and workflow platforms
• Professional fluency in English
• Native proficiency in Polish, Japanese, Korean, Turkish, or Arabic is a plus

Preferred Qualifications

• EdTech or marketplace experience