Local IT Support

Responsibilities

• Install, configure, and maintain workstations (Windows 11) and servers (Windows Server 2022)
• Manage IT inventory, hardware lifecycle, and equipment replacement cycles
• Manage dev kits and test kits
• Resolve software and hardware incidents and bugs
• Administer accounts, access, and permissions via Active Directory
• Support and evolve local conference and meeting infrastructure
• Coordinate with network and admin teams for local infrastructure evolution
• Manage alarm systems and access control
• Provide proximity IT support with a customer service orientation
• Conduct IT security and tool training sessions
• Provide technical and logistical support for internal and external studio events

Requirements

• Proficiency in Windows 11 and Windows Server
• Knowledge of Active Directory, IPv4 addressing, TCP/IP, VLAN, and Wi-Fi
• Rigorous and meticulous task management
• Good level of English (oral and written)
• Strong customer service and communication skills
• Proactive and able to manage multiple tasks simultaneously

Preferred Qualifications

• Knowledge of Linux
• Passion for video games and gaming culture

About the Company

Ubisoft is a global leader in video games, with teams worldwide creating original and memorable gaming experiences, from Assassin’s Creed to Rainbow Six and Just Dance.