Loan Officer Development Program

Responsibilities

• Deliver a world-class customer experience by providing exceptional service to borrowers and real estate agents
• Support the end-to-end loan origination process from pre-approval to closing, ensuring accuracy and compliance
• Manage and follow up on mortgage leads to maximize conversion opportunities and maintain a healthy pipeline
• Complete a phased four-month learning plan including SAFE licensing prep, hands-on practice, and mentorship
• Collaborate with teammates and leaders to identify process improvements and deliver outstanding results

Requirements

• 1+ year of experience in sales, customer service, or other client-facing roles
• High school diploma or equivalent
• Ability to obtain a SAFE Mortgage Loan Originator license within 90 days of hire
• Proficiency in using CRM systems and other relevant digital tools
• Strong communication, relationship-building, and organizational skills
• Ability to work in-office full-time in Overland Park, KS for hands-on training and collaboration

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in mortgage or financial services

About the Company

Zillow is the most-visited real estate platform in the U.S., helping customers navigate buying, selling, financing, and renting with ease. At Zillow Home Loans, we are revolutionizing the home financing experience through a dynamic, fast-growing FinTech environment. We are committed to creating an innovative and inclusive culture where employees are empowered to grow and reshape the industry.