Live Operations Specialist

Responsibilities

• Build and execute offers, events, and promotion plans to achieve monthly studio goals and target metrics.
• Monitor live product health and track revenue performance, surfacing insights to senior leadership.
• Collaborate with the live ops and economics teams to develop pricing strategies for offers and services.
• Analyze player behavior and event performance using internal metrics and business intelligence tools like Tableau.
• Coordinate with Product, Economics, Marketing, Community, and Player Retention teams to ensure accurate execution of live operations calendars.
• Support the design of new monetization systems and features aligned with product pillars.
• Work with engineering and technical teams to refine system configurations and troubleshoot live issues.

Requirements

• Post-Secondary education in a related field.
• 3+ years of experience in game design, live operations, or a related field.
• Basic understanding of SPARX and familiarity with key tools such as gacha, gamestore, and event systems.
• Familiarity with top-grossing F2P games and current F2P live operations design and system trends.
• Introductory knowledge of data analysis, including the ability to read Tableau dashboards and develop basic insights.
• Ability to request and implement localization (LOC).

About the Company

Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games. Bringing high-quality graphics and revolutionary gameplay to players worldwide, Kabam's titles—including Marvel Contest of Champions and Shop Titans—have generated hundreds of millions of downloads and received numerous industry awards. Kabam is a wholly-owned subsidiary of Netmarble Games.