Liquid Cooling Fluid Manager

Responsibilities

• Lead Vertiv’s liquid cooling fluid management services, focusing on direct-to-chip service and project support business operations.
• Establish, implement, and document repeatable processes and best practices for the service and maintenance of liquid cooling systems.
• Create service and delivery scopes of work in collaboration with technical and service sales teams.
• Partner with water treatment suppliers to gather remediation instructions and develop detailed pricing proposals using direct labor costing.
• Interface with field labor teams to ensure effective implementation of fluid treatments based on chemical supplier instructions.
• Evaluate alternative delivery methods and coordinate with Engineering, Offering, and Field Execution teams to drive customer satisfaction.
• Support liquid cooling program reporting and customer KPIs, documenting remediation efforts and escalating technical issues.
• Manage complex mechanical and electrical project execution and resolve technical or process-related issues promptly.

Requirements

• Bachelor's degree in Engineering, Business, or equivalent field services experience.
• 5+ years of experience in service or installation management.
• Expertise in critical infrastructure, specifically with thermal cooling systems and monitoring.
• Proven ability to read and understand mechanical drawings and project scope documents.
• Strong experience executing complex mechanical and electrical projects or service programs.
• Excellent communication, problem-solving, and customer service skills.
• Ability to work in a fast-paced environment and manage remote technicians or contractors.

Preferred Qualifications

• Knowledge of chemical systems and fluid remediation.
• Experience with data center infrastructure and commissioning processes.
• Knowledge of construction and mechanical systems.

About the Company

Vertiv (NYSE: VRT) brings together hardware, software, analytics, and ongoing services to enable its customers’ vital applications to run continuously, perform optimally, and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling, and IT infrastructure solutions.