Licensing and Credentialing Specialist

Responsibilities

• Manage end-to-end provider licensing workflows across multiple states, including initial applications and renewals for MDs, NPs, CNMs, and RNs
• Own payer enrollment processes for commercial and government payers (Medicaid, Medicare)
• Maintain and update CAQH profiles for all providers
• Build and maintain tracking systems to monitor license and credential expiration dates to ensure zero lapses in practice
• Serve as the primary liaison between clinicians, state medical/nursing boards, payers, and internal stakeholders
• Develop and document SOPs and workflows for licensing and credentialing processes as the company scales
• Partner with clinical and operations teams to ensure providers are enrolled and ready to see patients on time

Requirements

• 2+ years of experience in provider licensing and credentialing, ideally in a telehealth or multi-state setting
• Hands-on experience with CAQH, state licensing portals, and payer enrollment systems
• Familiarity with multi-state licensing compacts (IMLC, NLC)
• Working knowledge of credentialing standards and government payer enrollment processes
• Exceptional organizational skills and strong attention to detail
• Proficiency in Google Sheets, Excel, or project management tools
• Ability to work remotely from approved states (CA, CO, CT, DC, DE, HI, IL, MA, MD, NJ, NM, NY, OR, VT, or WA)

Benefits

• Compensation: $60,000 - $70,000 per year plus equity
• Unlimited vacation
• Health, dental, and vision insurance with FSA
• Fully remote work environment

About the Company

Hey Jane is a telehealth provider committed to providing safe, discreet, and judgment-free reproductive and sexual health care. We offer a range of services from the comfort of a patient's phone, supported by an in-house clinical care team of board-certified doctors, advanced practice clinicians, and nurses.