Library Information Assistant

Responsibilities

• Provide circulation/reference service and instruction to library patrons of all ages using print, media and digital resources
• Answer questions from the public in person, over the telephone and electronically
• Perform community outreach to promote and increase public participation and use of library services
• Assist in planning and delivering library programs for children, teens and/or adults
• Instruct patrons on the use of the Internet, computer applications and other Library services
• Assist with fines & fees management, collection development/weeding, reserves and opening/closing procedures
• Ensure patrons follow library policies and procedures
• May take responsibility for the facility, staff and operations in the absence of the Library Manager

About the Company

The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL’s neighborhood libraries are being transformed into true centers of educational innovation and service, and vital community hubs.