Library Assistant

Responsibilities

• Provide direct customer service and instruction to library patrons in-person, via telephone, and online
• Assist patrons in accessing print and digital collections, electronic databases, and internet services
• Instruct users on the use of computer catalogs, mobile devices, and other information technology sources
• Maintain working knowledge of library resources and current technology trends
• Adhere to library and information ethics standards, including a dedication to patron privacy
• Interpret and communicate library policies to staff, patrons, and the community
• Perform other activities necessary to maintain the public library environment

Requirements

• Bachelor's Degree in a related field
• Demonstrable computer and technology-related skills across various PCs and mobile devices
• Strong knowledge of information resources
• Excellent public service attitude with the ability to communicate effectively and patiently

Preferred Qualifications

• Minimum of 9 credit hours in library science
• Previous experience working in a library or educational setting

About the Company

Erie County government is committed to serving our citizens, building stronger communities, and enriching the quality of life for all residents. The Erie County Public Library provides essential resources and services to a diverse community.