Leisure Travel Advisor

About the Company

CI Azumano Travel is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations.

Responsibilities

• Plan, arrange, and secure vacation reservations including airlines, car rentals, hotels, tours, and cruise lines
• Adhere to sales processes using GDS (Apollo), CRM (ClientBase), and online booking engines
• Record and track all client data and travel purchases in ClientBase
• Invoice and record client monies in the Trams accounting system
• Proactively market new travel offers to existing clientele
• Serve as a resource for travelers during the sales process, prior to travel, and post-travel

Requirements

• 2+ years of travel agency experience
• Proficiency with GDS, CRMs, and Microsoft applications
• High school diploma or GED (or equivalent combination of education and experience)
• Strong sales and upselling skills
• Ability to perform mathematical calculations for discounts and commissions
• Excellent written and oral communication skills