Legal Support Assistant

Responsibilities

• Maintain a clean, organized, and professional reception area
• Answer, screen, route, and respond to incoming phone calls and messages
• Greet, screen, and direct visitors in a professional and welcoming manner
• Assist with opening and closing client matters
• Receive, sort, and distribute electronic notices, U.S. mail, faxes, and other documents
• Help organize and maintain physical and electronic files within the firm’s document management systems
• Assist with client invoicing, including submission and verification of billing documentation
• Support the submission of vendor bills and check requests
• Research and respond to client billing inquiries
• Manage and update information using Excel spreadsheets
• Provide general administrative support to the office and team as needed

Requirements

• High school diploma or equivalent
• At least 1 year of administrative or clerical experience
• Strong written and verbal communication skills
• Professional phone etiquette and customer service mindset
• High attention to detail with excellent spelling, grammar, and proofreading skills
• Ability to manage multiple tasks and meet deadlines
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Willingness to work in person in an office environment

Benefits

• 401(k) retirement savings plan with match
• Medical, dental, vision, disability, and life insurance
• Generous PTO plan
• Access to corporate discount plans

About the Company

Wilson Elser is a national law firm recognized among the top 100 law firms by The American Lawyer, with more than 1,400 attorneys across 46 offices nationwide.