Legal Customer Success Consultant

Responsibilities

• Act as a consultative partner to law school customers to increase product adoption and active users
• Engage with diverse stakeholders including students, faculty, librarians, and law school leadership
• Develop and execute strategic, school-specific account plans to drive engagement
• Prepare and deliver specialized presentations communicating product value and differentiators
• Conduct research and analysis of customer findings to share insights with product and marketing teams
• Collaborate with commercial account teams to identify new leads and revenue opportunities

Requirements

• Juris Doctorate (JD) degree
• 1-2 years of legal practice experience
• Proven experience developing and executing strategic account plans
• Excellent verbal and written communication skills
• Ability to coordinate key stakeholders and resources to impact client success
• Strong networking capabilities and professional business maturity

About the Company

RELX is a global provider of information-based analytics and decision tools for professional and business customers. LexisNexis Legal & Professional, a part of RELX, serves customers in more than 150 countries, providing essential legal, regulatory, and business information to help professionals increase productivity and improve decision-making.