Leasing Consultant

Responsibilities

• Greet and qualify prospects by assessing criteria and utilizing guest cards
• Prepare move-in packages, lease paperwork, and process applications
• Maintain accurate records of telephone and in-person visits
• Inspect model units and market-ready apartments to communicate service needs
• Monitor lease renewals and distribute renewal notices to residents
• Update availability reports and input information accurately into the Yardi system
• Assist with collecting rental payments and supporting the management team with various tasks
• Monitor advertising effectiveness and gather market competition information

Requirements

• Two years of relevant customer service experience
• Experience in sales or working with the public
• Strong verbal and written English communication skills
• Proficiency in Microsoft Office (Word, Outlook) and community software
• Ability to work a flexible schedule, including evenings and weekends
• Fair Housing Certification or willingness to obtain it prior to interacting with prospects
• Ability to diffuse and respond to customer concerns professionally

Preferred Qualifications

• Bilingual in Spanish

Benefits

• Competitive total compensation
• Comprehensive benefits including free health insurance options
• 401(k) matching
• Career development and growth opportunities

About the Company

Valiant Residential is a next-generation property management leader with over 37 years of experience. Driven by a "Valiant Spirit"—bold, innovative, and committed to excellence—we focus on fostering prosperous partnerships and long-term success for both property owners and residents.