Learning & Talent Development Manager

Responsibilities

• Build and lead the learning and talent development capability from the ground up to support business transformation.
• Design and manage a blended learning offer, including online, offline, and professional qualification routes.
• Define organizational career paths and create development plans linked to succession planning and future workforce needs.
• Design and deliver executive leadership development tracks and management development programs.
• Launch and manage the Learning Management System (LMS), overseeing platform selection, implementation, and adoption.
• Lead the succession planning process, including talent identification, pipelining, and readiness assessments.
• Act as an internal consultant to diagnose capability gaps and recommend tailored learning solutions to business leaders.
• Design and deliver the full employee onboarding journey to ensure new joiners are connected and clear on expectations.
• Support the performance management process by linking learning initiatives to performance goals and development outcomes.

Requirements

• Degree in HR, Business, Training and Development, Organisational Development, or a related discipline.
• Extensive experience in Learning and Development (L&D), Talent Development, or Organisational Development.
• Proven track record of designing and delivering impactful learning programs in a corporate environment.
• Hands-on experience with LMS platforms and e-learning tools, including implementation and driving adoption.
• Strong consulting and stakeholder management skills with the ability to influence at all levels.
• Deep understanding of performance management, succession planning, and leadership development.

Preferred Qualifications

• Professional certifications such as CIPD.
• Executive Coaching certification or significant experience in coaching/mentoring frameworks.
• Experience working in multicultural environments or international exposure.
• Experience managing employee engagement surveys and turning insights into actionable development plans.

About the Company

Since 1992, Big Ticket LLC has been offering huge cash prizes and dream cars, creating unforgettable experiences for our customers. Our monthly guaranteed draws give participants the chance to win massive cash prizes, luxury cars, and more, with millions of dirhams awarded to lucky winners every month. At Big Ticket, we create moments of hope, joy, and excitement, turning dreams into reality through exciting games and entertainment.