Learning & Development Manager

Responsibilities

• Analyze training needs and develop a Training Business Plan for the General Manager
• Implement training programs including New Employee Orientation, Customer Service, and Supervisory Skills
• Monitor training progress and produce timely monthly reports for Department Heads
• Design and implement structured training session plans in conjunction with Department Heads
• Manage the training department budget in coordination with the Director of Human Resources
• Identify high-potential employees and develop succession plans
• Implement Performance Reviews and Personal Development Plans
• Coach, counsel, and provide constructive feedback to staff to enhance performance

Requirements

• Bachelor's degree in Psychology, Management, or Human Resources
• 3 years of relevant experience in a manager role or equivalent
• Excellent command of spoken and written Indonesian
• Good command of spoken and written English
• Proficient in Microsoft Office
• Strong problem-solving, analytical, and organizational abilities

About the Company

AYANA Hospitality is a premier hospitality group providing luxury experiences and high standards of service across its properties.