Learning Consultant

Responsibilities

• Develop, standardize, and deliver national sales training and development strategies for the Eastern Canada Customer Service Delivery Sales team
• Partner with and influence cross-functional teams and vendors to reach consensus through thoughtful facilitation
• Manage projects by developing plans, prioritizing competing asks, and ensuring deadlines are met while mitigating risks
• Lead, motivate, and coach a small team of learning professionals to execute business strategies
• Communicate complex ideas in a clear, concise, and influential manner through compelling storytelling and executive presentations
• Create tangible, strategically sound plans from abstract ideas and adapt quickly to changing business needs

Requirements

• University degree in business, marketing, or a related field
• 5+ years of progressive experience in product management, go-to-market strategy, or sales leadership
• Intermediate financial acumen with demonstrated business casing capability
• Analytical capability with experience leveraging performance and market data
• Ability to assess revenue, margin, and cost trade-offs within product and pricing decisions
• Willingness to travel up to 70%, including overnight stays across Ontario, Saskatchewan, and Nova Scotia

Preferred Qualifications

• 5 years of extensive hands-on experience in learning strategy, design, development, and delivery within the Telecom industry
• Expertise in conducting learning needs assessments and discovery sessions
• Experience designing and developing a variety of diverse learning solutions
• Familiarity with TELUS Future Friendly Home (FFH), SmartHome Security (SHS), and Mobility portfolios

Benefits

• Comprehensive total rewards package including competitive salary and bonus structures
• Minimum of 3 weeks of vacation and a flexible benefits plan
• Hybrid work flexibility (in-office, virtual, or a combination)
• Generous company-matched pension and share purchase programs
• Opportunities for career growth and continuous learning and development

About the Company

TELUS is a people-focused, customer-first, purpose-driven team dedicated to innovating and improving lives through technology solutions. We foster a high-performance culture that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.