Learning and Development Specialist

Responsibilities

• Oversee onboarding programs, safety training, and departmental policies to maintain training compliance for Michigan Dining professionals and staff.
• Plan, develop, and implement methods for reviewing training needs and tracking requirements.
• Collaborate with internal teams to gather feedback and enhance the effectiveness of compliance programs, including environmental health and safety.
• Schedule training activities and maintain records of employee progress toward compliance.
• Review training manuals, guides, and course materials to ensure adherence to departmental standards and policies.
• Facilitate training sessions and coach other facilitators on adult learning theory and best practices.

Requirements

• Bachelor's degree in business, instructional design, HR, organizational development, education, hospitality, or a related field.
• 2+ years of experience in training or instructional design roles.
• Proven experience with facilitating and presenting to diverse audiences.
• Experience in content development, workforce development, and training needs analysis.
• Proficiency in digital tools such as PowerPoint, domiKNOW, Adobe Captivate, or Articulate Storyline.
• Ability to obtain ServSafe certification within 6 months of hire.

Benefits

• Generous time off.
• Retirement plan with two-for-one matching contributions and immediate vesting.
• Comprehensive health insurance options.
• Life insurance and long-term disability coverage.
• Flexible spending accounts for healthcare and dependent care.

About the Company

Michigan Dining comprises eighteen on-campus cafes, ten residential dining halls, and various catering and retail units. Our team of professional and student employees is committed to providing creative, healthy, and nutritious food options with a focus on sustainability throughout all dining operations at the University of Michigan.