Lead UX Researcher

About the Company

Glance AI is an AI commerce platform shaping the next wave of e-commerce with inspiration-led shopping. Operating in 140 countries, Glance AI transforms every screen into a stage for instant, personal, and joyful discovery. Part of the InMobi Group, Glance AI is backed by Google, Jio Platforms, and Mithril Capital.

Responsibilities

• Design and lead mixed-methods research programs across Consumer Understanding, experimentation, and strategic research
• Conduct grounded theory-style strategic research to frame open-ended questions
• Inform experiment design with behavioural science principles and lead post-experiment interpretation
• Generate hypotheses for Data Science from qualitative signals and investigate product data anomalies
• Partner with Product, Growth, and Data Science on funnel behaviour and cohort identification
• Mentor existing UX researchers on methodology, study design, and AI fluency
• Set the bar for how the team uses AI in research, including evaluating tools and building workflows

Requirements

• 7+ years in user, consumer, or behavioural research
• 3+ years leading studies integrating qualitative and quantitative methods
• Demonstrated cross-cultural research experience, specifically with US consumers
• Strong grounding in behavioural science and decision heuristics
• Ability to translate qualitative signals into testable hypotheses for data teams
• Proven track record of recommendations being adopted by product or marketing teams
• Mentoring experience with junior researchers

Preferred Qualifications

• Background in consumer tech, commerce, or content/discovery products
• Experience with agentic commerce, conversational AI, or shopping-with-AI
• Experience working closely with Data Science or ML teams
• Strong command of longitudinal qualitative methods like diary studies or ethnography
• Proficiency with research stacks such as dscout, Userlytics, Maze, or Qualtrics