Lead Store Associate

Responsibilities

• Lead by example to create a welcoming environment and coach the team on exceptional service
• Drive consultative selling, product education, and customer loyalty through rewards programs
• Execute opening and closing duties, including cash reconciliation and daily huddles
• Maintain inventory integrity through precise transaction processing and regular audits
• Ensure compliance with SOPs, safety protocols, and state regulations
• Achieve daily KPI goals through upselling and promotional awareness
• Train new hires and provide real-time coaching and feedback
• Delegate tasks effectively and act as a leader in the absence of management

Requirements

• Must be 21 years of age or older
• High School Diploma or GED
• Minimum 1 year of customer-facing or sales experience
• Minimum 1 year of experience with POS systems and cash handling
• Minimum 6 months of retail leadership experience
• Minimum 6 months of experience in retail store operations
• Ability to work a flexible schedule including evenings, weekends, holidays, and occasional overnights
• Strong leadership, communication, and conflict resolution skills

Preferred Qualifications

• Previous experience with inventory management and systematic restocking
• Background in sales roles focused on tracking KPIs
• Previous experience within a regulated retail setting

About the Company

Curaleaf is a leading international provider of consumer products in cannabis, dedicated to enhancing lives through quality, expertise, and innovation in both medical and adult-use markets.