Lead Store Advisor

Responsibilities

• Lead and communicate through brand values and philosophy in team and customer interactions
• Manage cash handling, point of sale systems, and opening/closing procedures
• Ensure loss prevention standards are followed
• Maintain in-depth knowledge of technical product information and global brand activities
• Coach the team on technical product knowledge
• Streamline feedback to improve store processes and customer engagement
• Maintain visual merchandising standards to deliver a premium experience
• Oversee stock room strategy and inventory management standards
• Oversee a designated store area such as Back of House, Visual Merchandising, Product, Community, or People

Requirements

• 2+ years of experience in a consumer-facing or retail environment
• Previous supervisory experience preferred
• Strong communication, hospitality, and interpersonal skills
• Ability to take initiative and work independently or as part of a team
• Eye for visual merchandising and store condition standards
• Ability to meet physical demands including standing for consecutive hours and climbing stairs

Preferred Qualifications

• Background in the Running, Fashion, or Sports industry
• Experience with Microsoft Dynamics or other ERP systems

About the Company

Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences.