Lead Store Advisor

Responsibilities

• Lead and communicate through On's values and brand philosophy in team and customer interactions
• Manage foundational cash handling, point of sale systems, and opening/closing of tills
• Execute opening and closing store procedures and ensure loss prevention standards are followed
• Maintain in-depth knowledge of technical product information and global brand activities
• Coach the team to ensure excellent standards of technical product knowledge
• Contribute feedback to improve store processes, customer engagement, and team culture
• Maintain visual standards to deliver a premium experience and optimize sell-through
• Lead and maintain exceptional stock room strategy and inventory management standards
• Oversee a designated store area (Back of House, Visual Merchandising, Product, Community, or People)

Requirements

• 2+ years of experience in a consumer-facing or retail environment, preferably in a supervisory role
• Strong communication, hospitality, and interpersonal skills
• Ability to take initiative and work both independently and as part of a team
• Eye for maintaining outstanding store condition and visual merchandising standards
• Ability to meet physical demands including standing for consecutive hours, climbing stairs, and reaching

Preferred Qualifications

• Background in the Running, Fashion, or Sports Industry
• Experience with Microsoft Dynamics or other ERP systems

About the Company

On is a premium performance brand focused on movement and delivering exceptional customer experiences through its Direct-to-Consumer approach.