Lead Software Engineer - SRE

Responsibilities

• Build scalable, resilient, and market-leading data solutions within the AI/ML Data Platforms team.
• Coordinate incident management coverage and perform root cause analysis to ensure effective resolution of application issues.
• Mentor and guide team members to foster innovation and drive strategic change across the global network.
• Drive the adoption of AI-assisted engineering practices to improve code quality, delivery speed, and operational outcomes.
• Develop and support AI/ML solutions for troubleshooting and automate repeated tasks to reduce toil.
• Collaborate with cross-functional teams on production changes, system design, and disaster recovery.

Requirements

• 5+ years of applied software engineering experience with formal training in software engineering concepts.
• Proficiency in site reliability culture, including running production incident calls and managing resolution.
• Experience with observability tools such as Grafana, Dynatrace, Prometheus, Datadog, or Splunk.
• Strong understanding of SLI/SLO/SLA, Error Budgets, and telemetry collection.
• Proficiency in Python or PySpark for AI/ML modeling.
• Hands-on experience in system design, resiliency, testing, and disaster recovery.
• Demonstrated experience using AI-assisted software development tools for coding, review, and troubleshooting.

Preferred Qualifications

• Hands-on experience in an SRE or production support role using AWS Cloud, Databricks, or Snowflake.
• Relevant certifications in AWS, Snowflake, or Databricks.
• Proven ability to implement site reliability principles within an application or platform.

About the Company

JPMorganChase is a leading global financial institution providing innovative solutions to millions of consumers, small businesses, and prominent corporate and government clients. We recognize that our people are our strength and value diversity and inclusion as key drivers of our success.