Lead Software Engineer

Responsibilities

• Champion site reliability culture and practices, sharing knowledge through internal forums and communities of practice.
• Lead initiatives to improve application stability and reliability using data-driven analytics to identify and solve technology bottlenecks.
• Drive collaboration to establish service level indicators (SLIs), service level objectives (SLOs), and error budgets.
• Act as the primary point of contact during major incidents, performing rapid triage and troubleshooting to minimize business impact.
• Conduct resiliency design reviews and break down complex technical problems into actionable tasks for other engineers.
• Lead the adoption of AI-assisted reliability workflows across the SDLC, including CI/CD quality checks and automation.
• Provide technical leadership and mentorship to junior and mid-level engineers within the Corporate Technology team.

Requirements

• 5+ years of applied Site Reliability Engineering (SRE) experience.
• Formal training or certification in SRE concepts.
• Proficiency in at least one programming language: Python, Java/Spring Boot, or .Net.
• Strong experience with observability, including white/black box monitoring, telemetry collection, and SLO alerting.
• Proficiency with CI/CD tooling and continuous delivery practices.
• Experience with containerization and container orchestration.
• Demonstrated ability to use AI capabilities to improve SRE workflows and incident investigation.
• Strong networking troubleshooting skills.

Preferred Qualifications

• Ability to proactively recognize technical roadblocks and implement innovative solutions.
• Experience identifying and integrating new technologies to meet design constraints.
• Proven track record of initiating ideas that solve complex business problems.

About the Company

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals, and institutional investors. Our Corporate Technology team is an essential part of the firm, ensuring our businesses, clients, and employees are set up for success through stable and scalable technology.