Lead Software Engineer

Responsibilities

• Champion site reliability culture and practices, sharing knowledge through internal forums and communities of practice.
• Lead initiatives to improve application reliability and stability using data-driven analytics to identify and solve technology bottlenecks.
• Drive collaboration to establish service level indicators (SLIs), service level objectives (SLOs), and error budgets.
• Utilize enterprise-authorized AI capabilities to accelerate major-incident triage, troubleshooting, and post-incident analysis.
• Lead the adoption of AI-assisted reliability workflows across the SDLC, including CI/CD quality checks and automation.
• Serve as the primary point of contact during major incidents to ensure rapid resolution and minimize business impact.
• Provide technical leadership, conduct resiliency design reviews, and mentor other engineers within the team.

Requirements

• 5+ years of applied Site Reliability Engineering (SRE) experience.
• Proficiency in at least one programming language: Python, Java/Spring Boot, or .Net.
• Demonstrated experience using AI capabilities to improve SRE workflows and incident investigation.
• Strong knowledge of observability, including white/black box monitoring, telemetry collection, and SLO alerting.
• Proficiency with CI/CD practices, containerization, and container orchestration.
• Experience troubleshooting common networking technologies and issues.
• Expertise in reliability, scalability, performance, security, and enterprise system architecture.

Preferred Qualifications

• Ability to proactively recognize roadblocks and implement innovative technological solutions.
• Proven interest in identifying and adopting new technologies to meet design constraints.
• Strong ability to initiate and implement ideas that solve complex business problems.

About the Company

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals, and institutional investors. Our Corporate Technology team is an essential part of the firm, ensuring our businesses, clients, and employees are set up for long-term success.