Lead Program Manager, Lead Generation and Customer Expansion

Responsibilities

• Own and evolve the end-to-end lead management operating model to increase pipeline creation and revenue impact.
• Lead the integration of digital capabilities, automation, and CRM process enhancements to create a scalable lead management ecosystem.
• Establish program governance across lead management systems, including data stewardship, process controls, and KPI reporting.
• Partner cross-functionally with Sales, Marketing, IT, and Business Units to align requirements and implement system improvements.
• Develop and optimize lead scoring, prioritization, and routing strategies to improve lead quality and conversion rates.
• Drive a continuous improvement roadmap by identifying process gaps and leading changes that improve efficiency and scalability.
• Translate performance data into executive-ready insights and recommendations to improve pipeline performance.

Requirements

• Bachelor's degree in Business, Marketing, Technology, or a related field.
• 5+ years of experience in program management, sales operations, marketing operations, or lead management.
• Proven track record in lead management, demand generation, or customer lifecycle programs.
• Strong experience with CRM platforms and marketing automation tools.
• Strong data analytics skills with the ability to use performance metrics to drive decision-making.
• Excellent communication and stakeholder management skills for working in a global, cross-functional environment.

Preferred Qualifications

• Advanced degree or relevant certifications in Program Management, Digital Transformation, or CRM systems.
• Experience leveraging data and analytics to identify business opportunities and drive continuous improvement.
• Ability to balance strategic thinking with hands-on execution in a fast-paced environment.

About the Company

Analog Devices, Inc. (ADI) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, connect humans and the world, and drive advancements in automation, mobility, healthcare, and energy.