Lead People Officer

Responsibilities

• Deliver day-to-day People & Culture (P&C) administrative activities, including recruitment, onboarding, and payroll.
• Maintain accurate colleague records and ensure high levels of confidentiality and trust.
• Support performance management, talent succession, employee relations, engagement, and well-being initiatives.
• Ensure compliance with local regulations and company policies to mitigate business risk.
• Support the delivery of core learning programs and mandatory training.
• Report on P&C activities and track key performance indicators (KPIs).
• Identify and recommend administrative improvements to increase efficiency within the store.

Requirements

• Proven experience working as an HR Administrator or in a similar People & Culture role.
• Previous experience working within a retail environment is preferred.
• Working knowledge of local employment legislation and HR best practices.
• Excellent organizational skills with the ability to prioritize tasks in a fast-paced setting.
• Strong written and verbal communication skills.
• Good analytical and problem-solving skills with an interest in developing commercial acumen.

About the Company

Primark is an international clothing retailer focused on offering maximum joy at minimum cost. With over 80,000 colleagues across 17 countries, we pride ourselves on our core values: Caring, Dynamic, and Together. We aim to provide high-quality fashion and design while maintaining the utmost care for our people, our partners, and our planet.