Lead Mitigation Technician

Responsibilities

• Lead and supervise mitigation crews on residential and commercial job sites
• Respond to emergency mitigation calls and assess property damage caused by fire, water, mold, and weather-related events
• Perform and oversee water extraction, structural drying, and mitigation services in accordance with IICRC standards
• Develop drying plans and monitor progress to ensure proper equipment placement and moisture goals are met
• Remove and dispose of damaged building materials safely and efficiently
• Decontaminate, clean, and deodorize affected interior spaces
• Document job progress through photos, moisture readings, and detailed notes using industry software
• Communicate clearly and professionally with clients, adjusters, and internal teams
• Train and mentor Mitigation Technicians to uphold quality and safety standards

Requirements

• IICRC WRT certification (or willingness to obtain immediately)
• Prior experience in restoration, mitigation, or construction
• Demonstrated ability to lead a crew and manage job site workflow
• Proficiency with hand and power tools
• Ability to lift up to 50 lbs and perform physical labor
• Acceptable driving record
• Ability to navigate Microsoft Teams and use industry software (Proven Jobs, Encircle, Docusketch)

Preferred Qualifications

• ASD (Applied Structural Drying) certification
• Experience with PSA or similar job management platforms
• Experience training or mentoring team members

Benefits

• Competitive hourly pay based on experience
• Comprehensive health, dental, and vision coverage
• 401(k) with company match
• Generous PTO and 9 paid holidays
• Company vehicle (role dependent)
• Company technology stipend
• Ongoing training and certification support

About the Company

Insurcomm Restoration delivers complete restoration, reconstruction, and emergency response. As part of Fortify Companies, we provide coordinated care from prevention to restoration across 210+ markets nationwide.