Lead Jira Administrator

Responsibilities

• Design, build, and maintain scalable solutions across Atlassian products to support enterprise workflows
• Translate business and user requirements into effective system configurations, automations, and dashboards
• Develop and maintain comprehensive system architecture documentation, blueprints, and standards
• Integrate Atlassian tools with enterprise platforms including M365, CI/CD pipelines, and other business systems
• Build and maintain automation solutions using native Atlassian tools, APIs, and scripting
• Partner with product owners, project managers, and technical leads to gather and refine system requirements
• Provide expert guidance on Atlassian capabilities, industry best practices, and governance frameworks

Requirements

• Proven experience administering and configuring Atlassian products (Jira Software, Jira Service Management, Confluence)
• Strong understanding of workflows, custom fields, permission schemes, and automation rules
• Demonstrated experience integrating Atlassian with external tools and platforms using APIs and scripts
• Familiarity with enterprise IT environments, including identity management, change control, and governance
• Strong analytical and problem-solving skills with high attention to detail
• Excellent communication and stakeholder management abilities

Preferred Qualifications

• Experience with scripting languages such as Python, PowerShell, or Groovy
• Knowledge of ITIL, ITSM frameworks, or Agile methodologies
• Atlassian certifications (ACP-100, ACP-200, or equivalent)
• Experience with version control, CI/CD tools, and DevOps practices
• Understanding of enterprise security, compliance, and data protection requirements

About the Company

Photon Interactive Pvt Ltd provides enterprise-grade digital solutions and technical expertise to drive innovation and efficiency for organizations globally.