Lead Infrastructure Engineer

Responsibilities

• Lead the administration, reliability, and technical governance of the Theta Lake Electronic Communications Archiving and Surveillance platform
• Design, build, deploy, and maintain infrastructure solutions through collaboration with internal teams and third-party vendors
• Configure and maintain Theta Lake surveillance policies, including keyword detection, behavioral patterns, and alert routing
• Partner with messaging and archiving teams to ensure data ingestion integrity from sources like Microsoft 365, Teams, and voice recording systems
• Review and analyze high-impact outages to implement processes that prevent future technical issues
• Translate regulatory and policy requirements into implementable surveillance controls and audit-ready documentation
• Direct daily risk and control flows, focusing on policies, procedures, and work standards to ensure compliance

Requirements

• 5+ years of Technology Infrastructure Engineering and Solutions experience
• Direct experience with Theta Lake administration, including environment setup, operations, and upgrades
• 5+ years of experience in Application & Production support with hands-on expertise in Windows/Linux Operating Systems and Oracle databases
• 3+ years of experience with platforms such as ZL, Vantage, or Theta Lake
• Proficiency with monitoring and operational tools such as Splunk, App Dynamics, Grafana, or Autosys
• Strong understanding of Incident & Problem Management and ServiceNow

Preferred Qualifications

• Experience with electronic communication archival and regulated financial services surveillance programs
• Familiarity with Microsoft Purview, Verba, or other compliance ecosystems
• Experience with scripting and automation using PowerShell, Python, SQL, or KQL
• Knowledge of eDiscovery and legal hold processes
• Understanding of governance frameworks, audit practices, and policy traceability

About the Company

Wells Fargo & Company (NYSE: WFC) is a leading financial services company with approximately $2.1 trillion in assets. We provide a diversified set of banking, investment, and mortgage products and services through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management.