Lead Implementation Specialist

Responsibilities

• Own high-complexity onboarding projects with ERP integrations for SMB and Enterprise customers
• Coordinate multiple stakeholder groups including finance leaders, IT teams, and external consultants
• Design advanced setups and complex customizations for Travel and Spend products
• Apply financial expertise to onboard Invoice modules and help customers adopt workflows
• Coordinate internal and external technical teams to ensure smooth integration delivery
• Resolve escalations proactively and mentor junior Implementation team members

Requirements

• 3–4+ years of experience in customer-facing roles
• At least 2 years of proven experience in project management or implementation
• Solid technical or finance acumen
• Strong communication and stakeholder alignment skills
• Highly organized and detail-oriented

Preferred Qualifications

• Experience with SSO, HRIS, SCIM, ERP, or CRM integrations
• Background in consulting, finance, or technical implementation
• Experience with Spend Management solutions or ERP implementation
• Proficiency in English

About the Company

Perk (formerly TravelPerk) is an intelligent platform for travel and spend management, helping companies automate travel bookings, expenses, and invoice processing to eliminate manual work.