Lead, Hospitality Services

Responsibilities

• Coordinate hospitality service requests for clients, guests, freelancers, and internal teams
• Prepare and coordinate food platters, beverages, snacks, and other studio requirements
• Provide high-end service including coffee, meals, and bar service for high-profile guests
• Manage food, beverage, and hospitality supply inventories and stock rotation
• Coordinate with restaurants, caterers, and delivery services, including order pickups
• Track expenses, receipts, and orders using internal tools
• Collaborate with Culture, Production, Reception, and Facilities teams for seamless execution
• Support the setup and execution of internal and client events

Requirements

• Relevant experience in hospitality, customer service, event coordination, or office operations
• Strong service mindset with professionalism and discretion
• Experience with procurement, inventory management, and vendor coordination
• Valid Class 5 driver’s license
• Functional bilingualism in French and English
• Ability to perform basic budget tracking
• Ability to handle and move materials and equipment safely

Preferred Qualifications

• Food hygiene/sanitation certification (MAPAQ)
• Barista or bar service experience
• Experience in a studio or production environment
• Experience with inventory management systems

Benefits

• 5 paid sick/personal days
• 2 additional statutory holidays during winter holidays
• Group Insurance and access to Dialogue online support
• Employee Assistance Program (EAP)
• RRSP with employer contribution
• Various local business discounts