Lead Hand - Package handler

Responsibilities

• Ensure compliance with Health & Safety protocols and conduct regular safety audits
• Lead and motivate the sorting team, serving as a primary point of reference
• Mentor and coach package handlers and new hires on warehouse processes
• Manage workflow by setting up sorting layouts and assigning labor deployment
• Supervise the scanning, processing, and sorting of packages and returns
• Oversee shipping and receiving tasks, including unloading trailers and verifying manifests
• Manage driver credentials, Bill of Lading (BOL) exchanges, and secure docking
• Maintain warehouse cleanliness and organization

Requirements

• Proven experience in team leadership and mentoring within a warehouse environment
• Strong understanding of Health & Safety compliance and hazard prevention
• Experience in shipping, receiving, and warehouse operations
• Proficiency in data entry and workflow management
• Ability to manage workforce deployment and respond quickly to operational changes

Benefits

• Short- and medium-term growth opportunities
• Comprehensive group insurance
• Group RRSP program
• Employee Assistance Program

About the Company

Intelcom | Dragonfly is Canada’s leader in last-mile logistics, operating more than 100 sorting stations across three continents. Our vision is to deliver fast, accurate, and reliable service powered by cutting-edge technology.