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AstraZeneca
Posted 7 days ago

Lead Consultant - Digital Adoption Specialist

AstraZeneca
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Requirements

3+ years digital adoption or change management, 1+ years hands-on WalkMe or DAP experience, Familiarity with HTML/CSS, Strong analytical and communication skills

Skills

HTMLCSSUI/UX Design

About the role

Responsibilities

  • Lead discovery and planning sessions with stakeholders to assess digital adoption challenges
  • Design, test, and implement user-first in-app experiences using WalkMe and related tools
  • Host technical training calls and provide troubleshooting support
  • Define measurement strategies and provide actionable insights using WalkMe analytics
  • Collaborate with change managers, developers, and business units on an ongoing basis
  • Maintain an understanding of business stakeholders’ strategic goals to act as a trusted advisor
  • Report on solution outcomes and impact, providing recommendations to enhance UX

Requirements

  • 3+ years of experience in digital adoption, change management, or IT consulting
  • 1+ years of hands-on experience with WalkMe or another Digital Adoption Platform (DAP)
  • Familiarity with HTML/CSS
  • Strong analytical, communication, and presentation skills
  • Ability to explain technical issues to diverse audiences, including developers and management

Preferred Qualifications

  • WalkMe Builder Certification
  • Background in UX, change management, or project management
  • Experience working with enterprise platforms (e.g., S/4HANA)
  • Experience creating prototypes, wireframes, mockups, or user flows
  • Proficiency with visual design software such as Figma, Sketch, or Adobe Creative Cloud
  • Experience with Information Architecture (IA) principles and usability testing

Benefits

  • Opportunities for lifelong learning and continuous skill development
  • High level of autonomy and empowerment in shaping your career
  • Focus on health and wellbeing, including physical and psychological support
  • An inclusive and diverse culture that champions collaboration and innovation

About the Company

AstraZeneca is a global, purpose-led biopharmaceutical company dedicated to pushing the boundaries of science to deliver life-changing medicines. We are currently undergoing a large-scale digital transformation to optimize our global operations and better serve patients worldwide.

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Lead Consultant - Digital Adoption Specialist

AstraZeneca · Chennai

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