Lead Associate - Admin

Responsibilities

• Oversee onsite facilities operations and supervise all onsite contractors to ensure business continuity.
• Ensure day-to-day facilities operations are completed satisfactorily by appropriate personnel.
• Conduct regular audits and ensure all identified concerns are rectified promptly.
• Manage documentation and filing to ensure all records are ready for audits.
• Coordinate all services and act as the central communication hub for onsite operations.
• Prepare and communicate weekly and monthly reports to management.
• Facilitate weekly meetings with onsite staff and monthly meetings with suppliers to address concerns.
• Monitor scheduled work to ensure completion according to scope and verify receipt of all required documentation.

Requirements

• Matric certification.
• Proven experience in administration.
• Proficiency in Microsoft Office.

About the Company

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation. We serve more than 700 clients across 10 industries, including Banking, Healthcare, Insurance, and Travel. By combining deep domain excellence with AI-powered platforms and analytics, we help businesses innovate, scale, and build resilience in a rapidly changing world.