Launch Operations

About the Company

Monaco is building an AI-native revenue platform that replaces the fragmented GTM stack with one unified system. We’ve raised $85M through our Series B from legendary investors including Founders Fund, Benchmark, and Human Capital.

Responsibilities

• Own the end-to-end onboarding process from contract signature through go-live
• Run onboarding calls to align on ICP, TAM, signals, and outbound strategy
• Translate customer goals into clear onboarding plans to drive speed to value
• Manage timelines, stakeholders, and deliverables across multiple accounts
• Create and refine onboarding playbooks, templates, and workflows
• Surface customer feedback and friction points to Product and Engineering teams

Requirements

• High agency and ownership mindset
• Strong operational mindset with high attention to detail
• Ability to manage multiple workstreams and customers simultaneously
• Comfortable working directly with founders and GTM leaders
• Ability to thrive in ambiguity and build processes while executing
• Background in RevOps, Sales Ops, GTM Ops, implementation, or technical customer success