Launch Manager

About the Company

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably.

Responsibilities

• Own integrated launch plans and critical paths for charging locations and partner sites from approval through first delivery
• Build systems, tools, operating rhythms, and readiness mechanisms to make launches safe, fast, and scalable
• Lead site-level readiness by identifying blockers, clarifying owners, and driving decisions
• Coordinate infrastructure, permitting, flight operations, maintenance, regulatory, and commercial workstreams
• Establish readiness gates, playbooks, and dashboards for repeatable deployments
• Track schedule, regulatory status, and partner readiness to provide visibility to stakeholders
• Lead retrospectives using field results and operational data to remove systemic bottlenecks
• Drive transition to stable operations to ensure sites are practical and prepared to scale

Requirements

• 6+ years of experience in operations, deployment, infrastructure rollout, logistics, or physical-network scaling
• Proven record of owning complex, cross-functional launches in real operating environments
• Experience building integrated plans across multiple teams and resolving dependencies
• Ability to move between executive-level tradeoffs and site-level details
• Comfort working through ambiguity and time pressure
• Ability to travel frequently to cities throughout the U.S. to support launches