Labor Relations Manager

Responsibilities

• Manage and direct the hospital's labor relations program, including the negotiation of collective bargaining agreements.
• Administer labor contracts and provide interpretation to managers, employees, and HR staff.
• Oversee the processes for the review and resolution of employee grievances and arbitration.
• Advise leadership on sensitive labor relations matters, performance issues, and disciplinary actions.
• Serve as a key member of the hospital's negotiation team during contract discussions with employee organizations.
• Facilitate ongoing communication and maintain productive working relationships with employee representative organizations.
• Investigate and respond to complaints from the National Labor Relations Board.
• Develop and recommend policies and procedures concerning employee relations and personnel practices.

Requirements

• Bachelor's degree in Business Administration, Human Resources, or a related field (relevant experience may substitute on a year-for-year basis).
• 5 years of professional experience in collective bargaining and labor relations activities.
• 2 years of supervisory experience.
• Proven experience in contract administration, grievance processing, and performance management.
• Strong knowledge of employment laws and labor relations principles.
• Excellent communication, negotiation, and conflict resolution skills.

About the Company

Concord Hospital is a nationally-accredited, progressive regional health system. Evolving from a community hospital into a $550 million net revenue integrated health system, we support more than 3,500 talented employees and clinicians dedicated to our community mission. We are recognized for sophisticated clinical practices and are the first healthcare system in New Hampshire to achieve ISO 9001:2008 certification for quality management.