Lab Tech Analyst

Responsibilities

• Provide senior-level technical and operational support for R&D laboratory digital platforms and services
• Own end-to-end operational support (L2/L3) for assigned laboratory platforms including LIMS, ELN, and lab applications
• Diagnose and resolve complex, high-impact incidents through root-cause analysis and permanent corrective actions
• Act as the technical point of contact for lab users, product managers, quality teams, and vendors
• Support system configuration, upgrades, releases, and integrations while ensuring compliance with GxP and data integrity requirements
• Maintain audit-ready documentation, including SOPs, validation evidence, and change records
• Proactively identify operational risks and system improvement opportunities within lab technology services
• Support inspections and audits as a named system or service owner

Requirements

• Degree in Life Sciences, Chemistry, IT, Engineering, or equivalent practical experience
• Experience working in regulated R&D, QC, or laboratory environments
• Ability to resolve complex issues independently where procedures may not be fully defined
• Proven ability to act as a trusted technical advisor to lab and quality stakeholders

Preferred Qualifications

• Strong hands-on experience supporting enterprise laboratory systems such as LIMS, ELN, or CDS
• Solid understanding of GxP, validation, and data-integrity principles in regulated environments
• Proven ability to manage non-routine incidents and cross-system dependencies
• Experience working with global lab operations and external vendors
• Clear communication skills with the ability to translate technical issues into operational impact

About the Company

Haleon is a purpose-driven, world-class consumer company putting everyday health in the hands of millions. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. We are driven by an agile, performance-focused culture and a mission to deliver better everyday health with humanity.