KYC/KYB Specialist

Responsibilities

• Validate complex customer and company profiles by analyzing corporate structures, beneficial ownership, and business models.
• Review KYC/KYB documentation throughout the customer lifecycle, including passports, company registration certificates, and financial statements.
• Communicate directly with Spanish clients to request missing documents and explain regulatory requirements clearly.
• Collaborate with Anti-Financial Crime, AML, and Fraud teams on exceptions, escalations, and risk signals.
• Identify process bottlenecks and contribute to improvements to reduce lead times and maintain high quality standards.

Requirements

• 1–3 years of experience in KYC/KYB, compliance, customer care, fintech, or banking.
• Analytical rigour with the ability to review complex legal and company documents and spot inconsistencies.
• Fluent written and spoken Spanish for client interaction.
• Fluent English for internal communication.
• Ability to manage a queue of complex cases and prioritize tasks under pressure.

Preferred Qualifications

• Background in fintech or regulated banking environments.
• Experience working within the Spanish regulatory framework (Banco de España).

About the Company

Qonto is Europe's leading finance workspace for SMEs, providing banking and financial tools to help businesses succeed. Founded in 2017, Qonto serves over 600,000 customers across 8 European countries and is committed to a culture of diversity, meritocracy, and the innovative use of AI.