Kundeveileder

Responsibilities

• Build good relationships and ensure top customer experiences
• Sales and advisory for glasses, contact lenses, sunglasses, and other products
• Identify customer needs and offer solutions tailored to vision, lifestyle, and preferences
• Follow the sales process and collaborate with opticians and colleagues
• Perform orders and workshop tasks
• Maintain a tidy and inviting store environment
• Participate in courses and professional development
• Provide high-standard advice and guidance regarding eye health

Requirements

• Ability to understand and use English well enough to follow internal courses and webinars
• Passion for working with people
• Desire to contribute to high service and quality standards
• Availability for evenings, weekends, and holidays