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About the Company

Rothy’s is a sustainable brand that transforms single-use plastic bottles and ocean-bound marine plastic into signature thread for wardrobe staples. We combine 3D knitting technology and handcrafted assembly to create machine washable styles, striving for zero waste and a sustainable future.

Responsibilities

• Act as Manager on Duty when ASM and SM are not present
• Learn all operational procedures and assist with customer-related inquiries
• Oversee opening and closing procedures for the store
• Communicate Rothy’s brand story, values, and mission to customers
• Support store leadership in communicating updates to Retail Associates
• Maintain cleanliness of the entry area, display area, and floor
• Supervise vendors for cleaning, fixtures, or store updates
• Share expert brand and product knowledge with customers
• Serve as a point person for store associate questions

Requirements

• 2+ years of Retail, Hospitality, or customer-oriented experience
• Availability to work full time, 5 days a week including Fridays, weekends, evenings, and holidays
• Ability to work on feet up to 8 hours a day
• Ability to lift up to 25 pounds
• Must be 18 years of age or older

Preferred Qualifications

• Positive attitude and relentless focus on customer satisfaction
• Strong collaboration and teamwork skills
• Excellent communication and listening skills
• Ability to think on feet and provide timely solutions