Keyholder

Responsibilities

• Lead sales floor operations and ensure a positive customer experience
• Coach and provide feedback to the store team as manager on duty
• Drive store KPIs and communicate performance standards to the team
• Manage store operations including inventory, returns, and stock room organization
• Execute visual merchandising strategies and maintain floor presentation
• Resolve customer concerns and build loyalty through CRM and omni-channel solutions
• Support team training and recruitment efforts within the local community

Requirements

• Minimum 1 year of supervisory experience in retail, hospitality, or customer service
• High School diploma or equivalent
• Experience with sales floor leadership
• Ability to work full-time (30-40 hours per week) including weekends and holidays
• Physical ability to lift up to 40 pounds and remain active on feet for long periods
• Ability to climb ladders and move boxes up and down stairs

Preferred Qualifications

• Experience and passion for home interiors
• Retail visual merchandising and display experience
• Experience with web-based POS and inventory systems (Shopify, Netsuite, etc.)
• Solutions-minded leader with an entrepreneurial mindset

Benefits

• $250 new hire gift card and $300 worth of free product annually
• 40% employee discount
• Health, vision, and dental plans with 100% employee coverage options
• Paid parental leave and 13 days of PTO plus 8 paid holidays
• 401k program and quarterly bonus program
• Wellbeing memberships and free One Medical membership

About the Company

Parachute's mission is to help you feel at home. We believe that when we take care of our home, it takes care of us, and we inspire our retail teams to enhance the quality of our customers' lives at home.