Keyholder

Responsibilities

• Lead sales floor operations and ensure a positive customer experience
• Coach and provide feedback to the store team as manager on duty
• Drive store KPIs and communicate performance standards to the team
• Manage store operations including timekeeping, inventory, and POS troubleshooting
• Execute visual merchandising strategies and maintain floor presentation
• Resolve customer concerns and build loyalty through CRM and omni-channel solutions

Requirements

• Minimum 1 year of supervisory experience in retail, hospitality, or customer service
• High School diploma or equivalent
• Experience with sales floor leadership
• Ability to work full-time (30-40 hours per week) including weekends and holidays
• Physical ability to lift up to 40 pounds and remain active on feet for long periods

Preferred Qualifications

• Experience in home interiors
• Retail visual merchandising and display experience
• Experience with Shopify, Netsuite, Looker, Zipline, RetailNext, Deputy, or Asana

Benefits

• $250 new hire gift card and $300 worth of free product annually
• 40% employee discount
• Health, vision, and dental plans
• Paid parental leave and PTO
• 401k program
• Quarterly bonus program

About the Company

Parachute's mission is to help you feel at home by enhancing the quality of our customers' lives through beautiful, cozy home products.