Keyholder

Responsibilities

• Support the Store Manager and Assistant Manager in ensuring smooth and efficient store operations
• Lead by example through coaching and mentoring the sales team to achieve sales and customer service targets
• Provide inspirational, authentic, and personalized customer service to all clients
• Perform essential start and end of day cash reconciliation tasks
• Take responsibility for opening and closing the store on a rota basis

Requirements

• Proven retail experience
• Ability to provide exceptional customer service
• Experience with retail point-of-sale (POS) software
• Ability to work retail hours, including days, nights, weekends, and special events
• Experience with cash handling and reconciliation is highly desirable
• Previous supervisory or coaching experience is a plus

Preferred Qualifications

• Experience within the cosmetics or prestige beauty industry
• Previous experience in retail operations, including store opening and closing procedures

About the Company

MAC Cosmetics is a leader in prestige beauty, part of The Estée Lauder Companies Inc. We are a global manufacturer and marketer of high-quality skin care, makeup, fragrance, and hair care products, dedicated to fostering a culture that values diversity of thought and people.