Keyholder

Responsibilities

• Support the Store Manager and Assistant Manager to ensure smooth and efficient store operations
• Lead by example to model behaviors required for providing inspirational, authentic, and personalized customer service
• Coach and mentor the sales team to achieve sales and customer service targets
• Perform essential start and end of day cash reconciliation
• Take responsibility for opening and closing the store on a rota basis

Requirements

• Proven retail experience
• Ability to provide inspirational, authentic, and personalized customer service
• Experience with retail point-of-sale (POS) software
• Ability to work retail hours, including days, nights, weekends, and special events
• Experience with cash handling and reconciliation is highly desirable
• Previous supervisory or coaching experience is a plus

Preferred Qualifications

• Previous experience within the cosmetics or prestige beauty industry
• Prior experience in retail operations, including store opening and closing procedures

About the Company

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products. We are a steward of luxury and prestige brands globally, including Estée Lauder, Clinique, M·A·C, La Mer, Bobbi Brown Cosmetics, and many others.