Keyholder

Responsibilities

• Support the Store Manager and Assistant Manager to ensure smooth and efficient store operations
• Lead by example to model behaviors required for providing inspirational, authentic, and personalized customer service
• Coach and mentor the sales team to achieve sales and customer service targets
• Perform essential start and end of day cash reconciliation tasks
• Take responsibility for opening and closing the store on a rota basis

Requirements

• Proven retail experience, preferably within the cosmetics industry
• Strong customer service skills with the ability to provide a personalized experience
• Proficiency with retail point-of-sale (POS) software
• Experience with cash handling and reconciliation
• Ability to work flexible retail hours, including days, nights, weekends, and special events
• Ability to provide proof of right to live and work in the country

Preferred Qualifications

• Previous retail operations experience, including store opening and closing procedures
• Previous supervisory experience, including coaching or mentoring others to meet targets

About the Company

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products. We are a steward of luxury and prestige brands globally, including Estée Lauder, Clinique, M·A·C, La Mer, Bobbi Brown Cosmetics, and many others.